WC
Wesley C

1 reviews | Active since Sept 2016

15 Feb 2018, 09:38

PATHETIC PATHETIC

Vodacom is so USELESS the word PATHETIC needs to be used twice. I am on Telkom, haven't used Vodacom for over two years, but suddenly out of the blue Im apparently paying R445pm. Do you have a signed contract? Or did you hook up one of your friends? Can we take this to Court PLEASE???? I even have a letter from Vodacom saying I owe nothing, but yet it seems people at Vodacom have NO BRAINS!!! Remove me from Experian report or I will drag Vodacom to court and embarrass you with your **** Contracts you arrange for your friends. I have the email from your own collections department, maybe you should spend less time chatting and more time sorting out stupidity!!! This is the SECOND TIME for the SAME ISSUE!!!! - USELESS!!!!

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Replies (2)
Vodacom
Vodacom's reply15 Feb 2018, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2018, 07:19
Official

Dear Wesley

Please be advised we have responded to you with feedback via email.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team