1 reviews | Active since Jan 2011
PATHETIC online upgrades
Pathetic! One word to describe Vodacom's online upgrades. Complained about the ridiculous delays experienced with using Vodacom's online upgrades and guess what.... still waiting. Why offer a product if you cannot deliver? Why claim next day delivery if you cannot deliver?? Online services are supposed to be an effective mechanism for customers to utilise but this seems to be the complete opposite. Three weeks later and still no phone!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Vodacom Consumer Website Team