HM
Herman M
1 reviews | Active since Nov 2021
09 Nov 2021, 12:19
PATHETIC OF VODACOM
Hi
I App**** for a cellphone contract and quickly realised that the wrong device was issued. I cancelled the order before even taking receipt of the device and sim.
To my surprise, my account has been moved to PRE-LEGAL!!! Like ***?
Vodacom is ready to blacklist me for a phone I did not even use!!!
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Vodacom's replyOfficial
09 Nov 2021, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team