GA
Gert A

1 reviews | Active since Jul 2016

29 Nov 2025, 14:25

Pathetic non service to restore signal coverage in Sabie

Despite frequent reporting of poor signal lately (past 9 weeks) at home in Sabie no reaction. Various similar reports on our local Whatsapp group. When I need to do online Banking on the computer and a SMS'd pin needs to be entered, I have my 75 year old wife drive 800 metres to where there is a bit of Vodacom signal. She then calls me from my Vodacom phone to her MTN phone I keep with me so I can do the transaction. Amazing phenomena... As rapidly as technology improves so management capability and commitment deteriorates. This is the case with both Vodacom phones I use at home. Pathetic.

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2025, 19:55
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team