Pathetic, non-existent customer service

<p>Vodacom inability to keep their contract customers informed when out-of-bundle data rates apply is unacceptable and pathetic. When checking data balances on your online profile it seems data is still available yet then out-of-bundle data rates are being charged at exorbitant rates. In trying to then buy a once-off bundle and not being able to makes it impossible to avoid being charged these ridiculous out-of-bundle rates and they are ripping you off all the way. </p>