1 reviews | Active since Sept 2016
PATHETIC NON CUSTOMER SERVICE FROM VODACOM
PATHETIC PAST EVEN PATHETIC!!!!!!!NON EXISTENT CUSTOMER CARE SERVICE......FAMILY SHARE ON OUR ACCOUNT KEEPS GIVING ERROR OR TECHNICAL PROBLEMS ON WEBPAGE....IF YOU PHONE AND E MAIL VODACOM.....NOBODY CAN ASSIST??????THEY DONT KNOW....SO WE ARE PAYING R3000 PER MONTH FOR VODACOM CONTRACTS THAT IS OVER PRICED... FALSLY ADVERTISED????????BECAUSE THE FAMILY SHARE NOT SHARING????????AND NOBODY CAN SORT OUT....AND THEY REFUSE TO PUT YOU THROUGH TO SUPERVISER.....SO I THINK THEY ARE ALSO NON EXCISTENT!!!!!!!!! THIS IS THE MOST *********** I HAVE EVER SEEN IN MY LIFE WHY MUST I PAY FOR AN ACCOUNT THAT I CANNOT USE ???????? GOING FOR 3 WEEKS...KEEP LOADING AIRTIME ....LEKKE!!!!!!!VODACOM JUST COLLECTS MORE AND MORE MONEY!!!!!! AND MY ACCOUNT NOT WORKING....THE DATA IS THERE IM PAYING FOR IT ON FAMILY SHARE....15G.....O SORRY "OUR TECHNICAL DEPT WILL HAVE A LOOK" FOR 3 WEEKS;!!!!!!!!!!!!!!!!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Liezel
As discussed with your husband that our Technical consultant has been in contact with you and should the issue persist you may reply to the email sent to you.
Have a pleasant day further!
Regards,
RJ
Hi Liezel
As discussed with your husband that our Technical consultant has been in contact with you and should the issue persist you may reply to the email sent to you.
Have a pleasant day further!
Regards,
RJ