1 reviews | Active since Jun 2016
PATHETIC NO RESPONSE FROM YOU SINCE 5 DAYS AGO WHEN I LOGGED A COMPLAINT
<p>5 DAYS AGO- I checked my balance and I had about 483mb of data and this morning I get a message saying my data has run out!!! HOW IS THIS POSSIBLE????!!! I use wi-fi at work and when I get home, I use my data for a little bit and then switch it off!!! In ONE day- literally a few hours- PLEASE EXPLAIN HOW THIS IS POSSIBLE????!! **** IT VODACOM, COMPLAINTS EVERTYIME-U SUC****</p> <p>THE LINK TO MY COMPLAIN THAT WAS NOT RESOLVED!!!!!!!!!!!!!!!!</p> <p>https://www.hellopeter.com/vodacom/reviews/vodacom-yet-again-data-disappeared-overnight- ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian