SI
Suhyma I

1 reviews | Active since Nov 2016

01 Dec 2016, 09:35

Pathetic - No Action After Response From Hello Peter

<p> </p> <p>I pubslished a review yesterday - i received the below response upto to now no consultant has called that message is probably an automated response . I am very disgussted in the service i have received I have been a vodacom client since high school and have recommened many to use vodacom WORST MISTAKE EVER - my cellphone is still dsconnected will someone at vodacom try to help..............................</p> <p>fficial business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 10:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team