YI
Yumnah I
1 reviews | Active since Sept 2013
11 Feb 2026, 01:39
Pathetic network issues and system glitches and failure to produce good service
Once again, this network is known for its pathetic service. I purchased last week Saturday nandos vouchers using my vodabucks and bank card, took me to the payment option and paid. To my surprise, nothing happened and vodabucks was gone. Did another transaction and the same thing happened. I tried purchasing vodacom data, if said R149 for 30 gigs for 30 days, sane Damn problem. Website issues and when I went back, the special was gone so whose fault is that. This website doesn't work. Glitches in the system. Absolurely Terrible
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Replies (1)Vodacom's replyOfficial
11 Feb 2026, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2026, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
