TM
Thulie M
1 reviews | Active since Aug 2019
14 Mar 2023, 17:53
Pathetic Network Issues
If there was a way to capture this review without selecting a star I would have done so. I am so frustrated as I only have Vodacom as my service provider, the whole day no network from after 10am today. How am I supposed to communicate with my family? what if i had an emergency how was I gonna reach out the people without network? what of my minutes that I have converted today that i will not be able to use as I have no network.
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Vodacom's replyOfficial
15 Mar 2023, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2023, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,