KM
Kamohelo M
1 reviews | Active since Jul 2019
02 Oct 2019, 10:03
Pathetic Network iOS13 Updates
Ever since the iOS13 update Vodacom network is below standard. Calls keep dropping countless times. When trying to log a call you wait for so long, ending up not being assigned a consultant. They urgently need to release their carrier settings or some type of fix. They are good at taking our money but their customer service is pathetic for the premiums we pay on a monthly service
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Vodacom's replyOfficial
16 Oct 2019, 12:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2019, 12:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,