MH
Mariam H

1 reviews | Active since Apr 2022

02 May 2026, 13:18

Pathetic network and service from Vodacom. More like Voda stupid!!!!! 😡

Vodacom is by far the ultimate WORST service provider ever. I've been with vodacom for over 10 years. For the past year I have been complaining about the network and how poor the service is in the Stanger CBD area. Message them they want to know what is the fault device all that bull****. Call them they will say check network settings WHICH DOES NOT WORK. Then comes the redundant story of we will log a service request. I literally have over 100gbs of data on my data Sim which I can't use every month there's a carry over. I must pay for data that I can't even use😡😡😡 try to go on fb it says I'm offline, go on the internet offline try and stream to watch movies or series it will say connectivity error, go on tik tok it says "your network is unstable". This is utter bull****. Vodacom I will officially call and label you'll rogues you want consumers to pay but can't be bothered about service. I truly want to cancel my contract even telkom would be a better option then sticking with you'll

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Replies (1)
Vodacom
Vodacom's reply02 May 2026, 14:44
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team