SM
Sadiyah M
1 reviews | Active since Dec 2020
30 Dec 2020, 20:27
Pathetic network and *********** staff
Had the most disgusting encounter with what seemed to be the manager at Vodacom in Zevenwacht Mall today. The person who assisted us was not very friendly at all. When I asked questions he could not even answer me effectively. Giving me answers such as " I do not know". Vodacom over charges customers but they are not even able to provide a service . You lie ,***** and cheat people. Its disgusting. Cant wait for this contract to be over. Will never return to this pathetic network ever . You hire *********** staff that lack customer service.
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Replies (1)Vodacom's replyOfficial
31 Dec 2020, 07:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2020, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
