MB
Mowava B
1 reviews | Active since Sept 2022
02 Sept 2022, 14:27
Pathetic network
Consistent connection issues throughout my 2 year fibre contract. You always get a run around and get told that they have no contact to the technical team. Call Centre managers are not available to take queries on the turn and they cant confirm when connection will be restored. Absolute terrible service and no communication for area outages. Really regretted the contract i entered into, paying for a service that works 50% of the time.
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Replies (1)Vodacom's replyOfficial
04 Sept 2022, 13:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
