NG
Naeelah G

1 reviews | Active since Oct 2017

17 Oct 2017, 20:50

Pathetic network

I am so disappointed in this network Ive been loyal to vodacom for years and never once had issues with them and now my data airtime sms's and minutes just keep disappearing and to ***** up on more than one occasion in less than a year is ticking me off... Please fix this or I'll be switching networks

0
Replies (2)
Vodacom
Vodacom's reply18 Oct 2017, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Oct 2017, 07:30
Official

Dear Naeelah

Kindly be advised, feedback has been sent to you via SMS.

Regards,

RJ

Best regards,