NM
Nicolaas M

1 reviews | Active since Aug 2014

24 Aug 2016, 06:46

Pathetic MyVodacom App

<p>The Vodacom app for android devices is the most useless app I have ever seen. It never works and if (huge IF) you are able to login you can only check your balances. Trying to buy data for your WiFi device is virtually impossible as most of the time it will give you an error at the last step of buying the data, leaving you with nothing.</p> <p> </p> <p>Not even their website is working properly (tried using it to report the app). I have tried accessing it from 4 different devices since yesterday and up until now I have been unsuccessful.</p>

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team