1 reviews | Active since Feb 2017
PATHETIC *****
<p>My service has been suspended due to an arrears amount owing. I made a payment and was told by the consultant that the line would be unlocked - her name is Wandi. I had also received an email from Vodacom on 1 Feb that the line was now converted to a top up collection price plan and that I would still be on the network - this email was clearly lies!!! I was then put through to the manager Nampela who told me that with regards to the email, had I not made a payment then I would be placed onto the top up collections price plan - Now to me, in my mind, THIS MAKES NO SENSE - I mean who trains these people at Vodacom????????? </p> <p> </p> <p> </p> <p>BUNCH OF ********* ( I AM VERY ****ED OFF)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
Feedback provided but after calling 6 times over the weekend - no one could help me - accounts department just lies and lies , team solutions, one of the four people I spoke to had the courage to tel me that I was barred from the network and the other consultants were too ashamed to tell me - PLEASE PULL YOUR CALLS - you will hear for yourself !!!!
Feedback provided but after calling 6 times over the weekend - no one could help me - accounts department just lies and lies , team solutions, one of the four people I spoke to had the courage to tel me that I was barred from the network and the other consultants were too ashamed to tell me - PLEASE PULL YOUR CALLS - you will hear for yourself !!!!
