Pathetic, lack of service from Vodacom again!

Vodacom is the worst service provider I could’ve chosen for for my home fibre. They just deactivate your service when they feel like it, with no prior notice or explanation. I’ve been calling the call centre from the 9th of May, today is the 15th, we’ve been without internet for all these days and not once has anyone from Vodacom called with an update. Every call I make is a waste of time because no one ever tells me what’s going on and when the issue will be resolved. I’ve even sent an email to the complaints department on 13 May and they obviously don’t care because no one bothered to contact me.

I’ve had the worst experience with Vodacom and would not advise anyone to sign up with them. They are not really cheap and the after service is a nightmare (non - existent) from the beginning when I signed up with them, there’s never been a time where I get service without first writing a complaint on Hello Peter.