PATHETIC LACK OF SERVICE, ACTUALLY STAY AWAY THERE IS NO SERVICE AT VODACOM

Item: Vodacom
Rating: 1
Author: Martin W

I am really getting sick and tired of waiting for the pathetic service from Vodacom

Tried porting my number from Cell C to Vodacom, Did the port on Friday the 26th and got a sms to say it will be ported on the 26th. So many phonecalls and excuses from Vodacom and today is the 29th and it is still not done, VERY UNHAPPY. Think I should move to MTN. Stay away from VODA-NOTHING

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Oct 2019, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Oct 2019, 07:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Martin W's updateReviewer Update

31 Oct 2019, 06:54

Oh wonderful, thanks for no CONTACT. Today just by the way is the 31st and STILL NOTHING, UTTERLY USELESS

Martin W's update31 Oct 2019, 06:54

Reviewer Update

Oh wonderful, thanks for no CONTACT. Today just by the way is the 31st and STILL NOTHING, UTTERLY USELESS