GP
Giovanni P
1 reviews | Active since Dec 2018
13 Dec 2023, 19:52
Pathetic, king of pathetic
Does Vodacom think we are jokes? I did an upgrade on a data sim, I asked for 30mps for R299. Instead I got 10mps 200fup for R299. When I asked who did it, they cannot say, when I ask you speak to the manager, they say the manager will call me after four. Guess what? I'm still waiting for the phone call. I'm typing this, knowing very well nothing will change. Good luck to everyone falling for Vodacom and their best customer service.
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Replies (3)
Vodacom's replyOfficial
14 Dec 2023, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2023, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GP
Giovanni P's updateReviewer Update
17 Dec 2023, 11:05I'm going to be paying for a contract on my debit order which I didn't request....... Unbelievable.
GP
Giovanni P's update17 Dec 2023, 11:05
Reviewer Update
I'm going to be paying for a contract on my debit order which I didn't request....... Unbelievable.
GP
Giovanni P's updateReviewer Update
20 Dec 2023, 06:44I'm still waiting for feedback on this compliant.
GP
Giovanni P's update20 Dec 2023, 06:44
Reviewer Update
I'm still waiting for feedback on this compliant.