HS
Henrico S

1 reviews | Active since Dec 2018

17 Jun 2019, 00:30

Pathetic internet speed

I recently opened a vodacom data contract to get away from pathetic internet speed (cell c) just to experience the same problem. For 80% of the day i have poor internet speed, to the point where facebook feeds and youtube videos wont load. Its really pathetic to pay for internet you cant even use.

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Replies (2)
Vodacom
Vodacom's reply17 Jun 2019, 06:56
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply18 Jun 2019, 11:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
RegardsVodacom Consumer Website Team

Best regards,