Pathetic Internet Service Provider

Once again Vodacom Fibre's pathetic processes and inability to fix the problems creating by their own greed does not seem to surprise. For no reason whatsoever the Fibre line at my business premises went down and stayed unstable when it re-appeared on 26 September. The download speed is sitting at 0.8mbps and still I need to prove that my query is serious enough that it warrants attention. Whether I have a business to run or not, that is irrelevant. I can only wait until enough businesses moan for a technical team to investigate the issues. You are beyond pathetic and it is a matter of time before I've simply had enough.