PATHETIC, INCOMPETENCE, ********** AND UTTER DISRESPECT FOR THEIR CUSTOMER!!

I actually can't believe that I have to come back here for the second time, absolutely ridiculous! This is clearly the only approach Vodacom's customer has to take in order to be taken seriously and to get their issues resolved(or not).

I am faced with the same problem of Vodacoms inability to cancel an airtime package or whatever it is even called as I was not contacted with regards to this. Because apparently Vodacom has the right to make decisions without consulting their customer, which I consider **********!

I contacted Vodacom last year for more than four months to cancel this plan. Then I had to resort to Hello Peter in order for them to actually do their job properly. Oh then guess what probably about a month or two later I am getting an debit order for the same plan. I once again called them to cancel this and guess what it never was. After I had clearly communicated that I DO NOT WANT THIS PLAN!!!

I need this issue to be resolved ASAP! I am sick of this absolute disrespect from Vodacom, ********** behaviour, Incompetence and the disgust they have for their customer!