Pathetic in my oppinion

Last month 2.5 gig of my data disappeared, Vodacom was unable to tell me where this data went. Only that it was a PC download, maybe an update. (I never heard of a 2.5 gig update??)<br> Today I received a message that my contract subscription price will increase after 14 months. I wanted to query if this is what I agreed in my contract. Because if it is not they are in breach of contract.<br> The call centre agent was unable to assist and was referred to the accounts department. <br> Here I had to hold to speak to a consultant, after 45 minutes nobody answered the call, I hanged up because I was unable to endure the torture of listening to the same song OVER AND OVER AND OVER, for as long as you hold, After getting totally fed up of the torture I decided to contact cancellations department. had to hold another 25 minutes and had to endure the torture of the same song for another 25 minutes. I was able to reach a consultant and his reply is sorry sir you have to contact again on Friday. <br> Vodacom couldn't assist when I enquired about the data, they couldn't take my call within 45 minutes wanting to query the price increase and couldn't assist to cancel.