Pathetic, Horrible & cost to customer with no service rendered

Item: Vodacom
Rating: 1
Author: Reeno C

TERRIBLE MIXED MY PERSONAL INFORMATION UP SENT MORE THAN 10 DIFFERENT PEOPLE INTO MY HOME, I HAVE A YOUNG DAUGHTER & WIFE AT HOME. DAMAGES TO MY PROPERTY INSTALLED INCORRECT SERVERS REMOVED EVERYTHING FORCES ME TO REAPPLY PROMISES TO GET BACK TO ME & NEVER DO MADE ME CANCEL TELKOM, CELL C & RAIN Sitting out of pocket & still no Joy

Helpful (0)

Replies (2)

Vodacom's replyOfficial

16 Mar 2022, 19:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Mar 2022, 19:46

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Reeno C's updateReviewer Update

18 Mar 2022, 13:29

I don't believe that it now 5 working days later & 2 days since you have rep**** to my Hello Peter review that you still have not contacted me. What kind of business or circus are you guys running?

Reeno C's update18 Mar 2022, 13:29

Reviewer Update

I don't believe that it now 5 working days later & 2 days since you have rep**** to my Hello Peter review that you still have not contacted me. What kind of business or circus are you guys running?