SD
Sithembiso D

1 reviews | Active since Jan 2017

01 May 2021, 08:24

Pathetic Gibre and Customer Service very Useless Vodacom

Vodacom Fibre is Pathetic think twice people, you know I read the reviews before ordering and I was promised the world only to be still sitting without Internet received my Moderm with a week of ordering from the 12 of March I have been told my Installation is scheduled for ONT but nothing has been done been calling every week talking to different people and they all promise to escalate the matter to management but nothing has been done today is 1 May still sitting without Internet, people think twice about Vodacom Fibre try other Internet Providers than this pathetic Service we get from Vodacom

0
Replies (1)
Vodacom
Vodacom's reply01 May 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team