1 reviews | Active since Nov 2014
Pathetic fobbing customers off.
I have contacted Vodacom without success to find out why I am receiving calls from their customers querying accounts. The call I receive are from users who have phoned Vodacom help line and either told to hold on and then somehow my phone rings and they speak to me , or they choose the account option and the call comes through to me. This is on my private number!!!!! I don't work for Vodacom and they need to fix this story. I am tired of being advised that they will look into the matter. Next step is a complaint to ICASA.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
