Pathetic fibre service. Worst network out there

Vodacom fibre has to be the most useless fiber service provider out there. I have had numerous issues with their fiber service. My fire has been offline since 19-Feb-25. After spending over 32 minutes on a call (on my own cost) with 1 of the call centre ladies, my query still isn't resolved. She kept trying to trouble shoot my issue with no success.

Eventually she said she will escalate the issue & call me back with a solution. Fast track 5 hours later & no call back or resolution of my issue. I still do not have WiFi or feedback as to a way forward.

But my fiber contact payment amount is scheduled to be increased due to "increasing costs" outside their control.