Pathetic Fibre Service

On 18 September 2025 I wanted to cancel my subscription for month to month fibre which I had for a few years. When requesting the cancelation I was asked to remain with Vodacom who will provide me with fibre via Vumatel to which I regrettably agreed. 27 September Vumatel installed and confirmed the line. Just waiting for Vodacom to deliver the correct router. After various calls ans numerous promises, I now get a notification there is a problem with the router. More than a month later although my debit order is happily collected. Biggest mistake I made!!