NS
Nancy S
1 reviews | Active since Mar 2010
09 Mar 2022, 08:45
Pathetic Fibre Installation
I am extremely disappointed. Vodacom, please change your staff before they let your good name down. I have had no problem with you for years until this time around. I ordered a fibre line going to 2 months now and I AM STILL WAITING for the line to be installed. The latest flimsy excuse is I did not verify my address. Gadgets and gadgets have been delivered to my address and today I must verify my address?? This is the most pathetic service I have received. Please up your game.... very fast
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Vodacom's replyOfficial
09 Mar 2022, 09:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Mar 2022, 09:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team