CD
Carla D
1 reviews | Active since Sept 2021
08 Sept 2021, 16:55
Pathetic Fibre assistance
One star is more than they deserve. We have been call everyday for four months to relocate our Fibre. No one assisted us and keeps saying they don't know and will contact us. We have been paying every month with no service. They keep us on hold for 30 minutes and still say they can't help us. Utterly pathetic!
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Vodacom's replyOfficial
09 Sept 2021, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2021, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team