RW
Rob W
1 reviews | Active since Jan 2019
17 Dec 2020, 14:27
Pathetic Fiber Support
My Fiber/Internet has been down for 2 Days. I reported to Vodacom SR*** on Tuesday 15th December and was advised it would take 24-48 hours to resolve. To date no technician has bothered to contact me despite me being told Michael had been assigned.
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Vodacom's replyOfficial
18 Dec 2020, 06:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 06:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team