SM
Silent M

1 reviews | Active since Dec 2019

09 Nov 2020, 14:02

Pathetic Fiber Service

Close to a month now(since 12th October) we still have not receive a single update on our relocation request. Everytime we call it's the same story and today an agent literally dropped the call on us. We've decided to cancel our subscription with vodacom fiber as of today their service is so poor I would not recommend vodacom fiber to anyone

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2020, 15:46
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team