MN
Michelle N
1 reviews | Active since Mar 2016
23 Jul 2020, 12:36
Pathetic excuse for a business
If it was possible I would give them -5 stars for customer service. Trying to look online for upgrade (due in March 2020) but keep getting a message that there is a problem with the number I am trying to upgrade and to call 'customer service' 082-135. This number does not have any service whatsoever except to tell me that I must must make use of the online service because of COVID 19 Nicce neat little useless circle!
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Vodacom's replyOfficial
23 Jul 2020, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jul 2020, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team