BH
Babsie H

1 reviews | Active since Oct 2017

02 Oct 2020, 07:47

Pathetic!!!!!!!!

Do not start a contract at vodacom! Worst company ever! They cannot even run their own admin nonetheless help you cancel a contract when it has expired!! I phoned 4 times to get a data contract cancelled when it has EXPIRED without success!! Still they bill me! Pathetic! When i phoned in before expiry to get a quote to cancel the contract earlier they were not able to create one! More than once!!! And i just have to keep on paying for the patheticness. Im over it!!

Lesson learned: you do not do business woth vodacom.

I will probably never get a refund also, if they werent and still are not able to simply stop a contract that has expired.

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Replies (1)
Vodacom
Vodacom's reply02 Oct 2020, 09:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team