BH
Babsie H
1 reviews | Active since Oct 2017
02 Oct 2020, 07:47
Pathetic!!!!!!!!
Do not start a contract at vodacom! Worst company ever! They cannot even run their own admin nonetheless help you cancel a contract when it has expired!! I phoned 4 times to get a data contract cancelled when it has EXPIRED without success!! Still they bill me! Pathetic! When i phoned in before expiry to get a quote to cancel the contract earlier they were not able to create one! More than once!!! And i just have to keep on paying for the patheticness. Im over it!!
Lesson learned: you do not do business woth vodacom.
I will probably never get a refund also, if they werent and still are not able to simply stop a contract that has expired.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Oct 2020, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2020, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
