TM
Thavan M
1 reviews | Active since Oct 2011
22 Feb 2022, 10:18
PATHETIC download mobile speeds
PATHETIC download mobile speeds in GOODWOOD between Fairbairn school and Vasco Boulevard. If I knew this, I would have chosen MTN BUT I am thinking of cancelling my contract. ISPs should be compelled to publish average speeds over 6 months in an area.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Feb 2022, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thavan M's updateReviewer Update
22 Feb 2022, 12:37I have been made the SAME PROMISE if a consultant that will contact me BUT IT DOESN'T HAPPEN.
TM
Thavan M's update22 Feb 2022, 12:37
Reviewer Update
I have been made the SAME PROMISE if a consultant that will contact me BUT IT DOESN'T HAPPEN.
TM
Thavan M's updateReviewer Update
02 Mar 2022, 13:31Called twice and promised a NETWORK techie will contact me. I'M STILL WAITING.
I cannot stream without interruptions.
Shall I email Shamiel Joosab?
And report to ICASA?
ESCALATE AND SORT OUT IMMEDIATELY!
I cannot stream without interruptions.
Shall I email Shamiel Joosab?
And report to ICASA?
ESCALATE AND SORT OUT IMMEDIATELY!
TM
Thavan M's update02 Mar 2022, 13:31
Reviewer Update
Called twice and promised a NETWORK techie will contact me. I'M STILL WAITING.
I cannot stream without interruptions.
Shall I email Shamiel Joosab?
And report to ICASA?
ESCALATE AND SORT OUT IMMEDIATELY!
I cannot stream without interruptions.
Shall I email Shamiel Joosab?
And report to ICASA?
ESCALATE AND SORT OUT IMMEDIATELY!
TM
Thavan M's updateReviewer Update
06 Mar 2022, 11:20HOW CAN YOU CLOSE AN UNRESOLVED ISSUE?
Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom
Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom
TM
Thavan M's update06 Mar 2022, 11:20
Reviewer Update
HOW CAN YOU CLOSE AN UNRESOLVED ISSUE?
Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom
Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom