Pathetic dishonest vodacom

I have had to get a upgrade 3 months ago. I am busy trying to sort my issue out with so many managers. I have put a complaint on hello Peter 2 months ago, after that a senior manager calls me, gives me her e mail adress and promises to help me. 2 months down the line Crystal Dukhipersad refuses to reply to my 10 e mails. Now for the last 3 months instead of my bill getting reduced I am now being charged R600 more per month. I am at my wits end as nobody in Vodacom can assist me. I have been called by so called senior managers and after the 2st call nobody calls me back. I don't even know how to get my money back as nobody seems to assist. I have instructed them to close all my accounts. Even that they have not done. All I'm asking is please refund my money and take me out of my vodacom misery. I never want to hear about vodacom or ever do business with them after 15 years. Please anybody assist me as I am. Tired of these *********** bafoons and *****. I in my professional career never knew that so many managers are ***** and dishonest. If anybody can assist me please do as taking legal action is a waste of time vodacom gives you the middle finger as they have so many lawyers and so much money. They have ****** from me and so many others.