MA
Marietjie A
1 reviews | Active since Oct 2018
04 Jul 2019, 21:42
Pathetic disgusting unreliable service from vodacom
NO SERVICE constantly on my cellphone!! Have never had this problem before but for about 2 months now...... dont know why I have a cellphone when I do not have service which I pay for!! When you phone customer services, you get a zillion stories of what might be the problem. If you send an email you dont get a response
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Replies (2)
Vodacom's replyOfficial
05 Jul 2019, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2019, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Jul 2019, 16:00Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Networks Department.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Networks Department.
Regards
Vodacom Consumer Website Team
Vodacom's reply12 Jul 2019, 16:00
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Networks Department.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Networks Department.
Regards
Vodacom Consumer Website Team