NG
Neil G

1 reviews | Active since Dec 2016

24 Jul 2017, 10:48

Pathetic disgusting service

<p>My complaint dated 15 July 2017 refers. Vodacom replies that they will resolve the issue but has done nothing and ignores me. I do not want to renew my contract and PLEASE remove the migration fee from my account. Damn cant wait to leave this pathetic service provider.</p>

0
Replies (3)
Vodacom
Vodacom's reply24 Jul 2017, 12:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jul 2017, 13:05
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team