PATHETIC DISGUSTING AND HORRIFIC EXPERIENCE IN VODACOM TYGERVALLEY

On Wednesday 18th August 2021 I frequented the Vodacom store in Tygervalley at the lower entrance to inquire about Dara on my router. I was informed by a young male assistant I had 6 gigs of data. On Friday midday my data had run out. This was totally IMPOSSIBLE as I only utilize this for emails and WhatsApp and reading news updates. On Friday 20th August 2021 I went to back to Vodacom but to the bigger Vodacom store opposite the smaller store. After calling your Call Centre and speaking to a person named Confidence ..WHIO IS USELESS AND *********** TOTTTTTAAALLY!..she informed me that I had used up 6gigs of data. We argued for 20 minutes. She was UNABLE to INFORM me HOW and WHERE the data was used! The new assistant at the cellular store ( not the data store)informed me that I only used 1.92 gigs but the balance has VANISHED. I confirmed this to Confidence who absolutely refused to listen. The assistant personally spoke to Confidence who continued to debate this issue. I asked for the manager of the store by the name of Neville Kelly, who came reluctantly came to me as I requested him to speak to Confidence in the call centre. To my disgust he threatened to evict me from the store as he claimed I spoke too loud in my complaint. I explained to the manager that as a CUSTOMER and with FREEDOM OF EXPRESSION I merely wanted him to chat to Confidence as I am being deprived of my data which is paid for! He then stated that right of admission is reserved to which I rep**** that he was as brainless as most of Vodacom call center staff. I then decided to leave the store unassisted and still without my data re imbursed. This is the most EMBARRASSING moment I have ever encountered. I DEMAND A SENIOR MEMBER OF MANAGEMENT OF VODACOM CONTACT ME!