1 reviews | Active since Dec 2016
Pathetic, disgusted NO WORDS
<p>i have posted 3 complaints on hello Peter and Vodacom responds with a "consultant will contact you" I am still waiting..</p> <p>i have since received an email from Vodacom stating that"the matter has been resolved -11 December 2016" I have been on the line with Vodacom for more that an hour and still nothing..from department to department..</p> <p>i have now been told that the numbers that I have which are in contract have been deleted and allocated to somebody else..</p> <p>over the last 3 months I have been begging Vodacom to activate my lines and sort my matter out only to hear that my numbers are now in contract with somebody else..</p> <p>how is this even possible..</p> <p> </p> <p>The worst part is that they make no effort to communicate or to offer a reasonable explanation..</p> <p> </p> <p>please advise on what to do next</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
