Pathetic, disappointing, waste of time!

My top up contract came to an end In July 2014. I called into the Vodacom customer care to cancel my contract. I was assured that the contract was cancelled. Every month since, they have been deducting amounts off my account for this contract. I haven't used the number since August 2014 and shared this with many individuals at Vodacom. I requested the ability to transfer the airtime or alternatively, to be re-imbursed for all the charges deducted off my account on a monthly basis by Vodacom. I was assured this will be done. <br> NOW - I have to run around, constantly follow up and nothing is being done. Nobody will get back to me and everyone is playing dodgeball. Pretty pathetic way of doing business if I may add. Vodacom appear to be a bunch of *********** cheats who cannot follow simple instructions. I am highly disappointed and disgusted.