1 reviews | Active since Nov 2016
Pathetic Data Bill
<p>I am on a Red Platinum package which gives me 1200 talk time minutes and 2GB of data per month when you reach that limit the data should switch-off, but in this case i was billed above R4600.00 for September and im am expecting a bill of over R5000.00 for the October Data usage. Can the communication regulators please look at Vodacom credibility as well as their Data pricing. As if that is all my account have been softlocked due to credit limit which i have never agreed to or discussed with Vodacom yet the they allowed my data to go beyond the contracted 2GB without informing or blocking the data after reaching its limit. Can someone advise on where to escalate this Kleptomaniac ****gish tendency of Vodacom. I now understand why Vodacom have withdrawn from the communication Ombudsman because of their Kleptomaniac tendencies.</p> <p> </p> <p>It is a full week since im have being helplessly inconvenienced and treated like charity case when my thousands have been ******ed by these "<strong>Vodacon</strong>" ****s. Yet i do not even owe them a cent.........</p> <p> </p> <p>DATA MUST FALL AND ******* BELONGS TO JAIL.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
