Pathetic customer service - Vodacom Fibre

Gone are the days when customer service is prioritized. They hide behind their policies and mess you around. Contracts are structured to keep you in or penalize you with payment penalties when you want to leave, as a result of their poor service which they won't address. I have moved premises, and I initially requested to cancel. I had to give thirty days notice to do so. I had to unfortunately change this to a relocation request two weeks later, as the provider I was going to get from was still busy installing infrastructure. So they assured me do not worry, on the day of moving they will priorize my relocation. Since the 27th nobody came and they insisted since it was two weeks later, on the 14th, I must wait till the 14th of this month to have it done. I was so shocked and wasted hundreds of rands of airtime going back and forth with them. Eventually after escalating a guy came on the 3rd. After installing it didn't get activated till today and only one line works. I asked them to credit me for the 8 days we had no internet and got the response, " I don't see how that's vodacoms problem." I am absolutely shocked and appalled and feel like just canceling regardless now. To top everything off the wifi isn't fully functional as only one line is working.