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Phatheka M
1 reviews | Active since Jul 2023
28 Jul 2023, 22:23
Pathetic customer service/ No accontability
Rewardsco is a bunchof ****** ******* and ****s. They upgraded a Vodacom contract without my consent. Vodacom would not allow me to cancel it before the term ended. For 2 years these ******* have been *****ing my money and no oneis taking accountability. Ive been sent from pillar to post, ive asked for the recording where I allegedly agreed to the upgrade and they cant provide it. I never received an email either confirming the upgrade. Rewardsco had theee worst service Vodacom is useless and have no care for their customers. I will take further, you dont ***** my hard earned money and lie about it.
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Replies (1)Vodacom's replyOfficial
29 Jul 2023, 17:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2023, 17:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
