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Phatheka M

1 reviews | Active since Jul 2023

28 Jul 2023, 22:23

Pathetic customer service/ No accontability

Rewardsco is a bunchof ****** ******* and ****s. They upgraded a Vodacom contract without my consent. Vodacom would not allow me to cancel it before the term ended. For 2 years these ******* have been *****ing my money and no oneis taking accountability. Ive been sent from pillar to post, ive asked for the recording where I allegedly agreed to the upgrade and they cant provide it. I never received an email either confirming the upgrade. Rewardsco had theee worst service Vodacom is useless and have no care for their customers. I will take further, you dont ***** my hard earned money and lie about it.

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2023, 17:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team