Pathetic customer service from Vodacom Fibre with regards to downtime

I would like to inform everyone on the pathetic service of Vodacom fibre services.

Its been almost 2 weeks and STILLLLLLL nothing is done about our fibre that is not working. After various long phone calls, interaction via Messenger and three scheduled apointments with technicians that did not pitch (not informed that they will not come or run late, they just never pitch) and still NOTHING is done.

When asked to speak to management, they are not available. I am lost for words, do you not have ANY pride in customer service?

#pathetic #worstserviceever #VodacomFibre