Pathetic customer service

We put in a fibre line with Vodacom. Every now and again, the fibre line is off and when we phone to enquire, no one can give you a straight answer. The internet is on for a while and the next morning off again. My husband does slot of his work from home and this makes life extremely difficult for him. It is absolutely pathetic and I will not recommend Vodacom fibre to anybody.

2. I changed my cellphone contract telephonically about a month ago and still have not received the mail with the updated contract as they promised.

I am in the process of looking for another provider and cancelling with very Vodacom.