mM
monni M
1 reviews | Active since Jan 2017
01 Sept 2024, 21:39
Pathetic Customer Service
Pathetic customer services, misleading contracts, trying to cancel with no luck for month and half now, always escalating my calls and transferring my calls to different departments will no luck.
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Replies (1)
Vodacom's replyOfficial
02 Sept 2024, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2024, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team