1 reviews | Active since Aug 2016
Pathetic customer service at vodacom
<p>I upgraded my contract last month and requested vodacom to activivate VAS - Caller Identity Subscription. Nothing was done. I phoned vodacom several times and they were not able to assist me. Yesterday I wrote a review on hellopter. Still no one from vodacom phoned me. They do not deserve even a one star.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team