Pathetic Customer service and communication s****s Vodacom

<p>About a month ago I did a transfer of ownership from my mothers contract to my name and everything went as planned and expected (or so i thaught ) the phone that I have now is due for an upgrade. So after having a sales lady called grace help me at the vodacom shop in mokopane mall, I was told that my phone has arrived and is ready for collection. I went to the store and was told that vodacom has a new system called the 3d system and my nr is stull on the old system. After speaking to the manager (estelle) i was told that its an ip related issue which they are waiting for a response. After 2 weeks i phoned vodacom head office who blindly referred me back to the vodashop. Absolutely poor vodacom. I have been a customer for 8 years and this is why I will seek better service from you're competition. </p> <p>Disgusted I am.</p>